Terms of service

MAGNOTRACK LLC – TERMS AND CONDITIONS OF USE

Effective Date: May 20, 2026

These Terms and Conditions (“Terms”) constitute a legally binding agreement between MagnoTrack LLC (“MagnoTrack,” “Company,” “we,” “our,” or “us”) and any individual, business, organization, or entity (“you” or your”) that accesses, purchases, installs, registers for, or uses any of our products, software, applications, websites, or related services (collectively, the “Services”).

By accessing or using the Services, you acknowledge that you have read, understood, and agreed to comply with these Terms. If you do not agree with any provision contained herein, you must discontinue use of the Services immediately.

These Terms incorporate by reference our Privacy Policy, Return Policy, and any additional policies published by MagnoTrack.

1. ELIGIBILITY & USER ACCOUNTS

Eligibility: You represent and warrant that you are at least eighteen (18) years of age (or the legal age of majority in your jurisdiction), possess the legal capacity to enter binding agreements, and that all information provided is accurate. If acting on behalf of an entity, you warrant that you have the authority to bind them. Nothing here creates a partnership, employment, or joint venture.
Account Security: Certain features require creating a user account (“Account”). You are solely responsible for maintaining the confidentiality of your credentials and for all activities under your Account. You agree to notify us immediately of any unauthorized access. You may not impersonate others, create misleading accounts, or share your login credentials.

2. SUBSCRIPTION PLANS, BILLING, AND RENEWALS

Payment Obligations: By purchasing a recurring subscription plan, you agree to pay all applicable fees, taxes, processing, and shipping charges through our third-party payment providers.
Automatic Renewal: Subscriptions automatically renew for the same billing period, and your payment method on file will be charged automatically unless cancelled before the renewal date. MagnoTrack reserves the right to modify subscription pricing upon prior notice.
Cancellations & Refunds: Cancellations become effective at the end of the active billing cycle and do not eliminate unpaid financial obligations. Except where required by law, all processed payments are non-refundable. Failure to actively use the Services does not relieve you of your payment obligations.

3. ACCEPTABLE USE & LEGAL COMPLIANCE

You are solely responsible for ensuring that your use of our GPS tracking products and software complies with all local, state, federal, and international laws.

A. Prohibited Activities

You strictly agree NOT to use the Services to:

Engage in unauthorized tracking, stalking, harassment, intimidation, or any unlawful purpose.
Violate anyone's privacy rights or conduct unauthorized surveillance.
Reverse engineer, modify, distribute, sell, or commercially exploit our software or hardware.
Introduce malware, circumvent security protections, or conduct denial-of-service attacks.
Use bots, scrapers, AI systems, or automated tools to collect data from our platforms.
Misuse SIM cards associated with MagnoTrack products.

B. Consent Requirements

Laws governing GPS tracking and employee monitoring differ by jurisdiction. You are solely responsible for obtaining all legally required authorizations and consents from drivers, employees, or individuals being tracked before activating the Services. MagnoTrack is not responsible for your failure to obtain required consent or any damages arising from misuse.

4. SERVICE LIMITATIONS & DISCLAIMER OF WARRANTIES

Technical Dependencies: Our Services rely on GPS systems, cellular networks, internet infrastructure, and third-party carriers. Therefore, MagnoTrack does not guarantee that the Services will always be continuous, uninterrupted, accurate, error-free, or available in real time.
Performance Factors: Service may be affected by weather, geographic limits, signal interference, equipment/battery failure, or third-party outages. You are responsible for maintaining your hardware and backing up your data.
WARRANTY DISCLAIMER: TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” MAGNOTRACK EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND DATA ACCURACY. USE OF THE SERVICES IS ENTIRELY AT YOUR OWN RISK.

5. LIMITATION OF LIABILITY & INDEMNIFICATION

LIMITATION OF LIABILITY: TO THE FULLEST EXTENT PERMITTED BY LAW, MAGNOTRACK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, PROPERTY LOSS, PRIVACY INCIDENTS, OR SERVICE INTERRUPTIONS CAUSED BY THIRD-PARTY NETWORKS.
Indemnification: You agree to defend, indemnify, and hold harmless MagnoTrack LLC, its affiliates, officers, directors, employees, and contractors from any claims, damages, liabilities, or expenses (including reasonable attorneys' fees) arising from your use of the Services, your violation of these Terms, or any activity conducted under your Account.

6. DATA OWNERSHIP, LICENSING, AND COMMUNICATIONS

Your Content: You retain ownership of all data, tracking information, and materials generated through your use of the Services (“Content”). You grant MagnoTrack a worldwide, royalty-free license to access, store, and process this Content solely as necessary to operate, maintain, and improve the Services.
Data Access: MagnoTrack may access GPS and operational data for technical support, troubleshooting, security monitoring, and legal compliance. Anonymized or aggregated technical data derived from the platform remains the exclusive property of MagnoTrack.
Electronic Communications: By using the Services, you consent to receive emails, SMS, and push notifications. You can opt out via the "unsubscribe" link or by replying "STOP" to SMS. You also consent to automatic software and firmware updates.

7. ARBITRATION & DISPUTE RESOLUTION

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Binding Arbitration: Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved exclusively through binding arbitration administered by JAMS in accordance with its rules, rather than in court.
Class Action & Jury Waiver: YOU AND MAGNOTRACK WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN CLASS ACTIONS OR REPRESENTATIVE CLAIMS.
Pre-Arbitration Notice: Before initiating arbitration, the complaining party must submit a written notice of dispute via certified mail. Both parties agree to engage in a 60-day good-faith effort to resolve the matter informally.
Governing Law: These Terms shall be governed by the laws of the State of Florida, and the Federal Arbitration Act shall govern the arbitration provisions. Any permitted court proceedings must be brought exclusively in state or federal courts located in Florida.

8. SUSPENSION, TERMINATION, AND GENERAL PROVISIONS

Suspension/Termination: MagnoTrack reserves the right to suspend or terminate your Account at its sole discretion, without compensation or refund, if you violate these Terms, create legal risk, or engage in fraudulent conduct. You may terminate your account at any time via your account settings.
Intellectual Property: All software, apps, trademarks, logos, and technology (“MagnoTrack Intellectual Property”) remain the exclusive property of MagnoTrack. You are granted a limited, revocable, non-transferable license for personal or internal business use only.
DMCA Notice: If you believe content infringes your copyright, submit a formal DMCA notice with all required legal elements to our contact address.
Severability & Survival: If any provision is deemed unenforceable, the remaining terms remain in effect. Provisions regarding arbitration, liability, intellectual property, and indemnification survive any termination of these Terms.

MAGNOTRACK LLC – TERMS AND CONDITIONS OF USE

Effective Date: May 19, 2026

These Terms incorporate by reference our Privacy Policy (magnotrack.com/privacy-policy), Return Policy (magnotrack.com/refund-policy), and any additional policies published by MagnoTrack.

1. ELIGIBILITY & USER ACCOUNTS

Eligibility: You represent and warrant that you are at least eighteen (18) years of age (or the legal age of majority in your jurisdiction), possess the legal capacity to enter binding agreements, and that all information provided is accurate. If acting on behalf of an entity, you warrant that you have the authority to bind them. Nothing here creates a partnership, employment, or joint venture.
Account Security: Certain features require creating a user account (“Account”). You are solely responsible for maintaining the confidentiality of your credentials and for all activities under your Account. You agree to notify us immediately of any unauthorized access. You may not impersonate others, create misleading accounts, or share your login credentials.

2. SUBSCRIPTION PLANS, BILLING, AND RENEWALS

Payment Obligations: By purchasing a recurring subscription plan, you agree to pay all applicable fees, taxes, processing, and shipping charges through our third-party payment providers.
Automatic Renewal: Subscriptions automatically renew for the same billing period, and your payment method on file will be charged automatically unless cancelled before the renewal date. MagnoTrack reserves the right to modify subscription pricing upon prior notice.
Cancellations & Refunds: Cancellations become effective at the end of the active billing cycle and do not eliminate unpaid financial obligations. Except where required by law, all processed payments are non-refundable. Failure to actively use the Services does not relieve you of your payment obligations.

3. ACCEPTABLE USE & LEGAL COMPLIANCE

You are solely responsible for ensuring that your use of our GPS tracking products and software complies with all local, state, federal, and international laws.

A. Prohibited Activities

You strictly agree NOT to use the Services to:

Engage in unauthorized tracking, stalking, harassment, intimidation, or any unlawful purpose.
Violate anyone's privacy rights or conduct unauthorized surveillance.
Reverse engineer, modify, distribute, sell, or commercially exploit our software or hardware.
Introduce malware, circumvent security protections, or conduct denial-of-service attacks.
Use bots, scrapers, AI systems, or automated tools to collect data from our platforms.
Misuse SIM cards associated with MagnoTrack products.

B. Consent Requirements

4. SERVICE LIMITATIONS & DISCLAIMER OF WARRANTIES

Technical Dependencies: Our Services rely on GPS systems, cellular networks, internet infrastructure, and third-party carriers. Therefore, MagnoTrack does not guarantee that the Services will always be continuous, uninterrupted, accurate, error-free, or available in real time.
Performance Factors: Service may be affected by weather, geographic limits, signal interference, equipment/battery failure, or third-party outages. You are responsible for maintaining your hardware and backing up your data.
WARRANTY DISCLAIMER: TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” MAGNOTRACK EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND DATA ACCURACY. USE OF THE SERVICES IS ENTIRELY AT YOUR OWN RISK.

5. LIMITATION OF LIABILITY & INDEMNIFICATION

LIMITATION OF LIABILITY: TO THE FULLEST EXTENT PERMITTED BY LAW, MAGNOTRACK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, PROPERTY LOSS, PRIVACY INCIDENTS, OR SERVICE INTERRUPTIONS CAUSED BY THIRD-PARTY NETWORKS.
Indemnification: You agree to defend, indemnify, and hold harmless MagnoTrack LLC, its affiliates, officers, directors, employees, and contractors from any claims, damages, liabilities, or expenses (including reasonable attorneys' fees) arising from your use of the Services, your violation of these Terms, or any activity conducted under your Account.

6. DATA OWNERSHIP, LICENSING, AND COMMUNICATIONS

Your Content: You retain ownership of all data, tracking information, and materials generated through your use of the Services (“Content”). You grant MagnoTrack a worldwide, royalty-free license to access, store, and process this Content solely as necessary to operate, maintain, and improve the Services.
Data Access: MagnoTrack may access GPS and operational data for technical support, troubleshooting, security monitoring, and legal compliance. Anonymized or aggregated technical data derived from the platform remains the exclusive property of MagnoTrack.
Electronic Communications: By using the Services, you consent to receive emails, SMS, and push notifications. You can opt out via the "unsubscribe" link or by replying "STOP" to SMS. You also consent to automatic software and firmware updates.

7. ARBITRATION & DISPUTE RESOLUTION

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Binding Arbitration: Any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved exclusively through binding arbitration administered by JAMS in accordance with its rules, rather than in court.
Class Action & Jury Waiver: YOU AND MAGNOTRACK WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN CLASS ACTIONS OR REPRESENTATIVE CLAIMS.
Pre-Arbitration Notice: Before initiating arbitration, the complaining party must submit a written notice of dispute via certified mail. Both parties agree to engage in a 60-day good-faith effort to resolve the matter informally.
Governing Law: These Terms shall be governed by the laws of the State of Florida, and the Federal Arbitration Act shall govern the arbitration provisions. Any permitted court proceedings must be brought exclusively in state or federal courts located in Florida.

8. SUSPENSION, TERMINATION, AND GENERAL PROVISIONS

Suspension/Termination: MagnoTrack reserves the right to suspend or terminate your Account at its sole discretion, without compensation or refund, if you violate these Terms, create legal risk, or engage in fraudulent conduct. You may terminate your account at any time via your account settings.
Intellectual Property: All software, apps, trademarks, logos, and technology (“MagnoTrack Intellectual Property”) remain the exclusive property of MagnoTrack. You are granted a limited, revocable, non-transferable license for personal or internal business use only.
DMCA Notice: If you believe content infringes your copyright, submit a formal DMCA notice with all required legal elements to our contact address.
Severability & Survival: If any provision is deemed unenforceable, the remaining terms remain in effect. Provisions regarding arbitration, liability, intellectual property, and indemnification survive any termination of these Terms.

COMPANY & LEGAL CONTACT INFORMATION

Legal requests, official notices, and general support inquiries must be directed to:

MagnoTrack LLC

2133 SW 104TH AVE

MIAMI, FL 33165-7393

United States

Phone: 305 303 5674

Email: support@magnotrack.com